Privacy Policy
Last updated: 11 November 2026
Who we are
My Dear Marketing provides marketing support and resources for hotels, restaurants and hospitality businesses. Chalisa, operating as My Dear Marketing, is responsible for the personal information described in this policy.
Information we collect
When you contact us, we collect your name, email address, business name if provided, and the information in your message.
Your name, email address and message are required to submit our contact form. Your business name is optional. Without the required information, we may be unable to respond.
Our website processes your IP address for spam prevention and submission limits. Our hosting provider may also maintain technical and security logs. Please do not send sensitive personal information or confidential guest or customer records.
How we use your information
We use your information to respond to enquiries, discuss services you request, prepare proposals and protect our website from abuse.
We process service enquiries to take steps at your request before entering into an agreement. We rely on legitimate interests for general correspondence and website security, while respecting your rights.
Contacting us does not automatically subscribe you to marketing emails.
Who receives your information
We use HostAtom for website hosting and Google Workspace for email. These providers process information as needed to deliver their services.
Information may be processed outside Thailand. Where applicable, we use safeguards required by Thai data protection law for international transfers.
We do not sell your personal information. We may disclose information where required by law or where necessary to establish, exercise or defend legal claims.
How long we keep information
We retain general enquiry records for up to 12 months after our last contact, then delete or anonymise them.
If an enquiry becomes a client engagement, relevant information may be retained for the duration of the relationship and as necessary for applicable legal, accounting or claims requirements.
Technical logs and backups follow the relevant providers’ retention schedules.
Security
We use reasonable technical and organisational measures to protect personal information. However, no online service can guarantee complete security.
Cookies and tracking
We do not currently use Google Analytics or Meta Pixel. Essential technical cookies may be used for website administration, login and security.
External links, including Facebook, lead to services with their own privacy policies. We will update this policy if we introduce additional tracking.
Your rights
Subject to applicable law, you may request access to or a copy of your information, correction, deletion, restriction or data portability. You may also object to processing and withdraw consent where processing relies on consent.
These rights are subject to legal conditions and exceptions. We may need to verify your identity before responding.
You may lodge a complaint with Thailand’s Personal Data Protection Committee if you believe your information has been handled unlawfully.
Contact us
For privacy questions or requests, contact:
Chalisa — My Dear Marketing
82/406 Moo 1, Wichit Songkhram Road
Kathu, Kathu, Phuket 83120, Thailand
Email: hello@mydearmarketing.com
Changes to this policy
We may update this policy when our services or data practices change. The latest version and its update date will appear on this page.